Customer Service Supervisor
AD ID: 11521147 • Phnom Penh • 20h
$600+ 6
- Main Category :
- Jobs
- Category :
- Customer Service
- Job Type :
- Full-time
- Experience :
- 2 Year+
Job Descriptions: - Overall assist and support management team which are under property management group. - Drive and enhance teamwork quality and promote teamwork to achieve work excellence for all projects. - Assist team work to solve the organization/resident problems and complaints. Coordinate with various departments and projects to assist in resolving work- related issues, while fostering strong collaboration between front and back office teams to ensure a smooth and efficient workflow. - Collaborate with the Income and Sales Department, as well as the Customer Service Department, to address and resolve all outstanding fees, particularly management fees. - Participate in protecting and implementing internal regulations. - Site visit and report to related department to solve that problem. - Handle all Internal and External customer complaints. - Prepare a monthly income summary and submit it to the Property Manager. - Manage all internal and external letters and announcements. - Control all house renovation and decoration. - Ensure that all condo policies, including safety protocols and management rules, are communicated and enforced, and keep residents informed of any policy changes and enforce penalties when necessary. - Another task assigns by Deputy and Manager. Job Specifications: - Bachelor’s Degree in Business Administration, Tourism & Hospitality or related fields. - At least 02 years working experience as Customer Service in Real Estate or Hospitality Industry. - Must have management and leadership skills. - Good communication in English and Chinese language. - Good corporation to team work and relevant departments. - High commitments, well-organized and flexibility.
Contact Info: Please don't forget to mention that you found this ad on khmer24.com.
098627xxx Click To Call
Location: Voat Phnum, Doun Penh, Phnom Penh
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